Shipping policy
Digital Delivery
All products sold by Preset Vault are digital downloads.
No physical products will be shipped.
Once your payment has been successfully processed, you will receive:
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Immediate access to your digital download via the checkout confirmation page
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A confirmation email containing your download link
If you do not receive your email within a few minutes, please:
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Check your spam or junk folder
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Ensure the email address entered at checkout was correct
Delivery Time
Digital products are delivered instantly after payment confirmation.
In rare cases, email delivery may take a few minutes depending on your email provider.
Download Responsibility
It is the customer’s responsibility to download and save their files after purchase.
We recommend backing up your files securely.
If you experience technical issues accessing your download, please contact us and we will assist you.